We've established three levels of software maintenance for you:
Basic Maintenance entitles you to limited access to the MyWorkplace Helpdesk plus access to software upgrades at a nominal fee.
This level of maintenance is designed for those clients who are basically self sufficient in the use of their software but like the security of knowing someone is at the other end of the phone if required.
Standard Maintenance entitles you to more access time to the MyWorkplace Helpdesk. You also receive all MyWorkplace software upgrades at no charge.
Most MyWorkplace clients opt for a Standard Maintenance Agreement.
Premium Maintenance is aimed at the client who wants unlimited access to the MyWorkplace Helpdesk and believes their organisation needs special attention.
As well as encompassing the features of the standard agreement, a premium agreement will provide you with 4 hours of free onsite consulting or training every quarter.